Barion Pixel

Alternative dispute resolution

Dear customers,

we inform you that you may also assert any of your rights and claims against us in an online alternative dispute resolution. The online dispute resolution is provided by the European Commission and the Slovak Online Dispute Resolution Contact Point (RSO). Our claims against you can also be made through the European platform.

You can file a complaint through the online dispute resolution platform (RSO) at

Using an alternative dispute resolution saves money and time, as your complaint will be handled within 90 days and without significant financial costs.

If you have any problems, please contact us at